Hyster enjoys a different relationship with our clients. We try to produce complete client satisfaction created through world class manufacturing. Our goal is to anticipate the requirements of each and every client in addition to address them with forklifts that deliver the performance, the dependability and the value which they truly need.
At Hyster, we believe in starting with the customer. We annually perform focus groups and offer an on-going voice of customer research both online as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Advanced tools and virtual prototype builds help make sure that the best equipment practices come together. Other advanced tools including dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to guarantee the lowest ownership cost and total reliability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications so as to make sure that our products have met our highest standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality Every Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for example part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold all employees accountable for consistent quality, combined with the 5s workplace organization in place to help us accomplish it.
Hyster offers a range of excellent features as standard with our products. By remaining dedicated to our focus on safety and quality, and by being innovative from beginning to end, we deliver several of the best material handling machinery on the market. These are just a few of the reasons the company has become a leader in the industry.